Provoco Support
Find pickup games, keep score, climb the leaderboard.
Report a problem in the app
The quickest way to report a bug, something confusing, or an idea: in the Provoco app, open the menu and choose Help & support → Report a problem (or report a problem on the web). You can attach screenshots, and the app adds your app version and device for you. Follow your report and read our replies under Help & support → My reports.
Contact Provoco Support
Support email: admin@provoco.net (admin@provoco.net)
Developer: Liam Kruger · App: Provoco (iOS and Android)
Can't sign in, or rather write? Email us with any question, problem or request. We aim to reply within two business days. Please include your account email, your device and OS version, and what you were doing when the problem happened.
Common questions
- I can't sign in. If you signed up with Google, choose Google on the sign-in screen. Otherwise Provoco sends a one-time passcode to your email address: check your spam folder, and make sure you are entering the most recent code — codes expire after a few minutes.
- I don't see any events near me. Open Events → Discover and widen the Distance filter. Allow location access, or set your city in Profile → Settings → Edit profile. Provoco is new, so some areas have few events yet — you can create one.
- I want to report a post, comment, or user. Tap the ⋯ menu on any post, comment, or profile and choose Report. You can also block a user from their profile or from a conversation.
- How do I stop sharing Apple Health or Health Connect data? In the iPhone app, go to Profile → Settings → Apple Health and turn off Track events with Apple Health, or remove Provoco's access in the Health app. In the Android app, go to Profile → Settings → Health Connect and turn off Track events with Health Connect, or remove Provoco's access in Health Connect. Delete individual summaries from Profile → Settings → My activity.
- I'm not getting notifications. Check that notifications are enabled for Provoco in your device settings, then review your preferences in the app under Profile → Settings → Notification settings.
- Where is help in the app? Open the menu and choose Help & support. It has Report a problem, your reports and our replies, this support address, and the Privacy Policy and Terms of Service.
Report abuse
To report content or behavior that violates our rules, including a challenge video, use the in-app Report control, or email admin@provoco.net and we will review it.
Delete your account
You can delete your account at any time from Profile → Settings → Delete account. Deletion removes your profile, posts, comments, photos, the messages you sent, friendships, Challenger videos and routes, notification settings, support reports, and any activity summaries saved from Apple Health or Health Connect. See what deletion removes.